The Reset Package

A signed Design Contract is required before your project begins.

• Scheduling Window: Your Brand Direction Call must be scheduled within 7 business days of receiving your scheduling link. Failure to schedule within this timeframe may result in your project being moved to the next available opening.
• Third-Party Fees: Hosting, platform subscriptions, domains, premium themes, and app/plugin fees are not included in the package price.
• Photography: High-quality photography is required. TCBS may pause or cancel a project if submitted images do not meet the quality needed for the design. Custom AI-generated imagery is available for an additional fee.
• Content & Copy: Following your Brand Direction Call, TCBS will provide creative guidance and content structure based on your project goals, including an optional content bank and website content guide. Full copywriting and business consulting are not included. Clients are responsible for providing all final photography, pricing, policies, product/service information, website access, and other business-specific content required for each project phase.
• Final Payment: The remaining balance must be paid in full before final website relaunch and delivery of all final design files.

 

Reset Package drafts are delivered within an estimated 4–6 business weeks (20-30 Business Days). This package is completed in three phases:

Phase One: Brand Identity
Phase Two: Marketing Collateral
Phase Three: Website Revamp

• Each phase must be reviewed and approved before the next phase begins.
• Rush service is not available for the reset package.
• Revisions are completed within 4–7 business days per phase and are not included in the initial turnaround time.
• Changes requested to a previously approved phase may require an additional fee and extend the project timeline.
• Client delays, including delayed feedback, approvals, or required content, may extend the overall completion date.

Turnaround times are estimates and may be adjusted when necessary. Any significant changes to a project's expected delivery timeline will be communicated directly to the client.

All payments made to TC Branding Studio are non-refundable once a project has been purchased and/or production has begun.

• Drafts & Concepts: All drafts, concepts, and watermarked previews remain the property of TC Branding Studio until the project is completed and all balances are paid in full.
• Unauthorized Use: Drafts may not be posted, published, reproduced, distributed, or used for personal or commercial purposes.
• Draft Sharing: Sharing or publishing unapproved drafts without written permission may result in immediate project cancellation without refund.
• Final usage rights apply only to the approved, completed design(s) delivered by TC Branding Studio.